Remote Technical Support

Remote IT support is one of the greatest advantages that IT outsourcing can offer to a business. On one hand, you don't need to keep a dedicated work station available for the support specialist at all times. On the other, you are certain that the routine maintenance tasks and common IT issues that arise on a daily basis are taken care of regularly and on time. Getting IT support online also has the benefit of short response times and, in most instances, direct involvement of the support provider in performing the necessary IT tasks on computers in your office.

Techizz Remote Support Services

The set of IT support services we offer remotely includes the following:

  • Basic troubleshooting and Q&A;
  • User walk-through instructions;
  • Regular and scheduled maintenance tasks (such as software updates, data backup, etc.);
  • Remote monitoring of system performance.

For communicating remotely with our clients and performing necessary operations on their computers, we utilize the entire spectrum of online IT support methods that modern technology offers: voiceover software, text-only channels like email or chat, and remote desktop applications. We use a combination of different communication means, aiming to provide our clients with timely, quality remote IT support - and, wherever possible, cut the costs they incur.

Our Recruitment Product

Techizz Application Tracking System

Techizz ATS is a web application which eases the Human Resource Department to work swiftly in the organization.

The ATS is authorized by 3 types of users namely Recruiter, Manager and Administrator. Of the three, Recruiter and Manager have customized roles and activities throughout the system whereas Admin remains as default role of the system.

These three types of users interact with three types of modules of the system namely Candidates, Jobs and Corporates. The work flow of the system depends on these modules.

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Our Core Values

CORPORATE RESPONSIBILITY

We strive to become a responsible corporate citizen in the countries we operate.

CUSTOMER FIRST

We understand our customers have a choice and we highly value that they chose us.

TEAMWORK WORKS

We focus on successful teams and identify them with successful results.

OPEN COMMUNICATION

We respect communication based on promptness, clarity and accuracy.